Experienced FOTO users need to insure their outcomes are accurate and of high quality. Accuracy leads to high outcomes. In this training you will learn about the tools in FOTO, the optimal capture process (including talking points), and how to handle difficult questions. Using the methods in this training will minimize outlier episodes, reduce process variability, and help you capture the good work you are doing in the clinic.
* Note: We highly recommend purchasing the Video rental along with this PDF. It supports the video presentation as a supplementary slide deck for future reference.